Shipping

EU Shipping

We can ship to most addresses. We can't, however ship to packstations and post office boxes. If you generally receive your mail at a packstation or PO Box please provide an alternate address. Please note that your address needs to be written in English.

If you live in the EU, you have two shipping options.

Standard Shipping (Postversand) typically takes 2-4 weeks to deliver to Western Europe, and 4-6 weeks to Eastern Europe.

DHL Parcel shipping generally takes 1-3 days to Western Europe and 3-5 days to Eastern Europe. 

Orders outside of the EU must ship via DHL and can take up to 6 weeks, depending on your location. Your order will take 1-3 business days from the time of purchase to begin processing before it is packed and shipped.

Partial Shipping

We are unable to ship partial orders at this time. Any orders containing a pre-ordered item will not ship until the pre-ordered item is released.

Shipping Costs

Shipping costs are based on country and will be calculated at check out once you enter your shipping address.

Please note that you may be charged taxes upon import of your items if you live outside of the EU. Please be aware of your countries import tax policies. 

Tracking

You´ll receive a notification when your order ships.

Tracking is limited to DHL. If your package ships via DHL Parcel or DHL Express a tracking number will be provided at the time of shipment.

If your package ships via Standard Shipping (Postversand) we are unable to provide tracking info.