We can ship to most addresses. We can't, however ship to Packstations and post office boxes. If you generally receive your mail at a Packstation or PO Box please provide an alternate address. Please note that your address needs to be written in English.
Due to COVID-19 we are unable to ship to the UK and Ireland from our EU shop at this time. You can can still order from the US Shop.
If you live in the EU, you have several shipping options:
Global Mail. A mail service only for envelopes and small parcels. Typically takes 2-4 weeks to deliver to Western Europe, and 4-6 weeks to Eastern Europe.
Standard Shipping (Parcel Premium) Parcel Service including tracking. Typically takes 2-4 weeks to deliver to Western Europe, and 4-6 weeks to Eastern Europe.
Standard Shipping (Postversand) Parcel Service NO TRACKING. Typically takes 2-4 weeks to deliver to Western Europe, and 4-6 weeks to Eastern Europe.
DHL Parcel. Typically takes 1-3 days to Western Europe and 3-5 days to Eastern Europe.
Orders outside of the EU must ship via DHL and can take up to 6 weeks, depending on your location. Your order will take 1-3 business days from the time of purchase to begin processing before it is packed and shipped.
We are unable to ship partial orders at this time. Any orders containing a pre-ordered item will not ship until the pre-ordered item is released.
Shipping costs are based on country and will be calculated at check out once you enter your shipping address.
Please note that you may be charged taxes upon import of your items if you live outside of the EU. Please be aware of your countries import tax policies.
You´ll receive a notification when your order ships.
Tracking is limited to DHL. If your package ships via DHL Parcel or DHL Express a tracking number will be provided at the time of shipment.
If your package ships via Standard Shipping (Postversand) we are unable to provide tracking info.